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• ★ ★ ★ ★ ★

  I felt so comfortable when I walk in there Office greeted by this Lovely kitty as my friend Sissy had just passed away. They were comforting and professional and by giving me the option to bring her & pick up her ashes the cost was affordable. The ceder box with name plate & lock is just lovely
  When the time comes for my other friends This is were I'll be taking them for sure
  Thanks a Bunch God Bless you Mary

  Added November 15, 2016 by Mary Kat
• ★ ★ ★ ★ ★

  Such a great place with a wonderful, kind and professional receptionist. Never got her name but she was always so patient and sweet when I called.
  
  I don't know about other pet crematory services but the service I always received was exceptional. Give that lady a raise for being so sweet and compassionate on the phone, customer service is tough- especially in this business!!!

  Added October 02, 2016 by Ellie B
• ★ ★ ★ ★ ★

  Brought my cat here and office help was friendly & considerate. Received her ashes back in 3 days in a cedar box. Excellent care and literature to help with grieving process. This biz is rated A+ by the BBB w/0 complaints.

  Added September 26, 2016 by Bernie W
• ★ ★ ★ ★ ★

  The staff here is so kind and helpful. We really appreciate all of their compassion in our time of need. What a blessing these folks are!

  Added September 14, 2016 by Elise Pimentel
• ★ ☆ ☆ ☆ ☆

  If I could give zero stars I would. I just want EVERYONE to know that this crematory is guilty of prevarication and vaguely misconstruing innocent people during a very difficult ordeal of losing a beloved family member! I personally, due to recent euthanasia of my dog, know this place gives ashes that are not even the said pet that passed. There are occurrences where ashes were incorrectly matched to certain deceased patients. Receiving urns and ashes that were way to large to belong to some animals, sending random implants from known animals that did not belong to that animal, and even sending ashes of the exact same patient more than once days apart. My dog had surgical implants that i asked to be left in place when ashes returned. When ashes were delivered, a bag of random implants were also included. None of the implants were even my dogs'. If you are going through the difficult decision of laying your beloved pet to rest, please, please look into any crematory but this one. Preferably one that at least states that it individually cremates the pet instead of mass cremation such as what faithful friends must do. I don't understand why there is confusion of what ashes/implants go with what pet if they did individual cremation. It is hard enough to lose your companion once, don't lose them forever not knowing if that's your pet in the urn you received. It is heartbreaking to go through. If you have used this crematory in the past, unfortunately the ashes you received are in all honesty, probably not your loved one at all, or a mixture of them with other pets. I know all businesses have mixed reviews from consumers, but I would nit be sharing this information if it were not the truth and I hadn't experienced it first hand. No one should ever, and I mean EVER, have to experience the thought, or especially physical proof, that the ashes they received are in fact not their beloved companion that was entrusted in your care. It's unacceptable and an unforgettable rupture in trust of a business of this kind. It just should not happen. Period. Prayers to those who have lost pets and may you find peace.

  Added August 16, 2016 by R. Jenkins